If you have any complaints or queries please contact us either by phone, e-mail or letter.
Telephone:+44(0)207 186 1251
E-mail:
compliance@gkfx.com
Postal: GKFX Financial Services ltd. 30 Charles II Street,
London SW1Y 4AE
If you are still unhappy with the outcome and would like to make a formal complaint to our Compliance department, then please put your complaint in writing to:
Compliance Officer, GKFX Financial Services ltd. 30 Charles II Street, London SW1Y 4AE
A copy of our complaints handling procedure is available on request.
If you are not satisfied with the outcome of a dispute, you are entitled to contact the Financial Ombudsman Service for an independent view.
Financial Ombudsman Service, South Quay Plaza 183 Marsh Wall, London E14 9SR
Telephone: 0845 080 1800
Website:
http://www.financial-ombudsman.org.uk/